Many people who begin using their first hosting account, or change companies, often have inquiries about how specific things are accomplished or have hassles setting up various things, including e-mails, website settings, and so on. That is the reason why, a lot of hosting companies have compiled documentation with common questions and problems in order to help their clients obtain information quickly and seamlessly. Consequently, the technical support team members can dedicate more time to actual issues that given customers may be encountering, because the solution for the smaller things will be available on the World Wide Web and customers will be able to easily cope with them without having to contact the customer support staff. Having in-depth documentation is critical, particularly for new customers with no previous experience whatsoever, because the web hosting service entails an enormous amount of features and many people can become perplexed about what to do. A good knowledge base can both help you accomplish the operations that you want and become aware of how the web hosting service functions in general.
Extensive Online Documentation in Web Hosting
Our web hosting plans come with an in-depth knowledge base where you can find information about all the complications that you might possibly experience and their resolutions. You can discover how to create and administer a mailing list, how to use an .htaccess file, or how to proceed if the settings of your email client are accurate, but still you are unable to send email messages, for example. We’ve tried our utmost best to be as thorough as possible and to encompass all the available options so as to help you save time and to provide you with different solutions for each single issue. The knowledge base contains informational articles too – both general ones about the hosting service as a whole, and more specific ones, which will acquaint you with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific functions and features in each section of the Control Panel, while if you prefer to check the entire article archive, you should visit the all-inclusive Help section.