The service uptime is frequently overlooked by many people when they are searching for a new web hosting provider, but it can often be substantially more important than the actual plan attributes. It will not matter how good a plan is if the web sites hosted in the account are offline for long time frames. These downtimes are often penalized by search engines, not mentioning the fact that visitors will most likely not revisit a site they experience complications with. For that reason, you should always look into the stability of the hosting service before you get a new account to be sure that the success of your Internet sites is not going to depend upon third-party variables, but entirely on their content and on your marketing and advertising campaigns.
Service Uptime Guarantee in Web Hosting
Our web hosting plans feature a 99.9% service uptime warranty. We can easily reach that goal by using an innovative cloud hosting platform in which each and every service (files, email messages, databases, and so forth.) has its own group of machines. We do not run everything on a single web server as most providers do, so we have basically got rid of the downtime of any service and even in peak times we can balance the load between web servers for the best achievable performance of your sites. If one machine fails, the other ones inside the cluster will take over in order to guarantee the continuous functioning of the web sites. To avoid infrastructural problems, our hosting server facilities use powerful diesel backup generators and several independent Internet providers as to make sure that website visitors will be able to reach your internet sites no matter what. We also have a crew of knowledgeable admins keeping track of the servers 24/7/365.
Service Uptime Guarantee in Dedicated Servers
Our dedicated solutions feature a 99.9% web server and network uptime guarantee and maintenance procedures are included in the other .01% of the time. We test each and every server extensively before we hand it over to the client and we work with new hardware components to prevent any probability of hardware issues. Any unforeseen software problems will be resolved straight away by our system admins as they keep track of all hosting servers 24/7. To avoid infrastructural complications, our data center facility in downtown Chicago uses powerful diesel backup generators, while the connectivity to the web servers is ensured by redundant fiber lines from various backbone Internet providers. To be on the safe side, we've got software and hardware firewalls, so even if your websites are flooded, we can react immediately and filter the excess traffic before it reaches your dedicated server and interferes with the proper work of your websites.