A 99.9% Server Uptime
We have built our web hosting system using dependable hardware components and significantly customized software. Our admins have installed a customized version of Security–Enhanced Linux on our web hosting servers to ensure maximum protection and stability. We have added several distributed denial–of–service prevention tools combined with highly efficient firewall programs to make sure our internal network is unassailable and safe.
All web hosting plans feature a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, the guarantee stays the same.
A 99.9% Network Uptime
When you set up your own cloud hosting system, it’s vital that you also set up your own network architecture. Because of this, we built a custom–configured internal network in each one of our data center facilities. Based on topflight Juniper switches and routers, our internal network allows for faster–than–the–blink–of–an–eye data transmission rates and is fully redundant.
Therefore, you will take advantage of a 99.9% network uptime in our data center in US, in our data center in UK, in our data center in FI, in our data center in Eastern Europe as well as in our data center in AU, irrespective of which hosting plan you have picked.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your cash at stake, you can’t feel truly secure. This is the reason why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. In case you do not feel happy with our service or if you wish to get a bit more powerful hosting solution, like a VPS servers or even a dedicated servers – you’ll get a full refund, without any obscure fees or reimbursement charges.
24/7 Technical Support
If you’ve ever been forced to wait around for hours to receive an answer, you are aware of how exasperating this can be, especially if your website is at stake. This is why our company offers a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technicians will be available to you and they’ll get back to you in less than sixty minutes. And the best thing is that their average support ticket response time is under twenty minutes!