Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service staff is taught to fairly quickly attend to all our web hosting users’ queries and advice inquiries. Through our ticket system, you will be able to share your inquiry and a support team fellow member will, no doubt go back to you in only maximum one hour. In fact, practice has shown us that the normal resolution period is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us anytime required. Our staff of qualified professionals is going to be online for you 24x7x365 to respond to all your doubts and to remedy any concern you might have. You are able to post a tech support ticket from the IDH Internet Services (Infinity Domain Hosting) Website Control Panel or send us an email any moment. In addition, on working days, you can easily phone us or use the online chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need assistance while operating within the Control Panel, you are able to always click the Help control key and track down your issue in the listing of articles that will pop up. We have also turned a number of the content articles into video clips. The list of training videos will show up if you click the Videos press button present on the top right.